Privacy Policy

PRODVENT ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

By using our website at https://www.prodvent.ca or engaging our services, you agree to the collection and use of information as described in this policy.

PRODVENT is a product design studio registered and operating under the laws of Ontario, Canada.

For any privacy related questions, contact us at hello@prodvent.ca.

We collect personal information in the following ways:

3.1 Contact Form
When you submit our contact form we collect:

• Your full name
• Your email address
• Your role or business type
• Your service interest
• Your message

3.2 Booking a Call
When you book an intro call through our website, you are directed to Calendly, a third party scheduling platform. Information collected during booking including your name, email address, and selected time is handled by Calendly in accordance with their own Privacy Policy available at https://calendly.com/privacy.

3.3 Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymous data including:

• Pages visited
• Time spent on each page
• Traffic sources (how you found our site)
• Device type and browser
• General geographic location (country and city level only)

This data does not identify you personally. Google Analytics uses cookies to collect this information. For more information on how Google uses this data, visit https://policies.google.com/privacy.

3.4 Cookies
Our website uses the following types of cookies:

• Essential cookies: required for the website to function properly
• Analytics cookies: used by Google Analytics to collect anonymous usage data

We do not use marketing or advertising cookies. You may opt out of Google Analytics at any time using the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

We use the information we collect to:

• Respond to your enquiries and messages
• Schedule and manage intro calls
• Understand how our website is being used and improve the experience
• Send project related communications to active clients
• Comply with legal obligations

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

Information submitted through our contact form is stored securely. We retain your information only for as long as necessary to fulfill the purpose for which it was collected or as required by law.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

We use the following third party services that may process your personal information:

• Calendly — appointment scheduling. Privacy Policy: https://calendly.com/privacy
• Google Analytics — website analytics. Privacy Policy: https://policies.google.com/privacy

Each of these services operates under their own privacy policies. We encourage you to review them.

Depending on your location, you may have the following rights regarding your personal information:

Canadian residents (PIPEDA)

• The right to access your personal information
• The right to correct inaccurate information
• The right to withdraw consent for the use of your information
• The right to request deletion of your information

European residents (GDPR)

• The right to access, correct, or delete your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, contact us at hello@prodvent.ca. We will respond to your request within 30 days.

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at hello@prodvent.ca and we will delete it promptly.

Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date at the top. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

For questions or concerns about this Privacy Policy or how we handle your personal information, contact us at:

PRODVENT
hello@prodvent.ca
https://www.prodvent.ca